Customer Testimonials

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DealerRater Apr 4, 2021

Great customer service, friendly staff, clean environment! Sale rep Marc Kozlowski was awesome! Thank you Hyundai Kelowna👍🏽👍🏽 Definitely recommend! 😁 overall visit was wonderful! Thank you!

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DealerRater Mar 17, 2021

Amazing experience at the dealership. Darien was great and made the experience worth while. Will be referring all my friends and family to him guaranteed.

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DealerRater Mar 12, 2021

Great Job to Hyundai Kelowna Team specially to Spencer Howard 👍 You guys are awesome and very accommodating to your customers. Im very happy with your service.

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DealerRater Dec 31, 2020

Great experience. Smooth transaction. Second time I’ve bought over Boxing Week. Connor, Marc & Tanya made it easy. Thanks for a stress-free deal. Kudos to the Team.

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DealerRater Aug 15, 2020

Had a fantastic experience. Chris(coach) Peters was so much help. He found us a great Tucson all wheel drive that was in our price range A very nice vehicle. Completely honest. Thanks Chris

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DealerRater May 2, 2020

Jayson Gazloff was very easy to work with. He listened to our needs and likes and made it work. Thank you so much Jayson Gazloff

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DealerRater Apr 26, 2020

Jayson Gazloff Made me comfortable that the car I was buying was the car for me! Very kind and courteous guy! Highly recommend!! Thanks jayson

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DealerRater Apr 15, 2020

what can I say..... I never expected that my vehicle purchase would have been so rewarding. Dealing with Jayson Gazloff was an absolute pleasure. I highly recommend anyone looking for a vehicle to see him. Thanks again Jayson

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DealerRater Apr 4, 2020

Swing by and drive home your desired car with confidence and look for Jayson. He assisted me flawlessly, very professional yet still cool and easy to deal with. My partner and I don’t have a good credit score standing yet, but they still manage to give us a great deal without hurting our pocket. Thank you so much Jayson and to the whole Kelowna Hyundai team for being such a great dealer 🙂

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DealerRater Mar 27, 2020

My experience with Jayson Gazlofd and the team at Kelowna Hyundai was wonderful. If you are looking for a car please visit. Very friendly staff 👍

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DealerRater Mar 16, 2020

Absolutely love this dealership! The only dealership where I have felt welcomed and treated fairly. I just financed the new 2020 Palisade today. This is my second vehicle from Kelowna Hyundai and I will never go anywhere else. Chris W. from sales went above and beyond to make sure I was investing my hard earned money into something I was truly happy with and followed through with everything discussed. Tim V. in finance went above and beyond to make sure my financing was within my price range and included extended warranty at an affordable monthly rate with $0 down and super low ...

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DealerRater Feb 18, 2020

My experience dealing with Chris Watt through this dealership was effortless and pain free. I received sound truthful advise on what I should or shouldn’t buy while looking for a used SUV. Finally settled on a Nissan Pathfinder Platinum, with low mileages. I flew into Kelowna and Chris picked me up at the airport and two hours later I was driving back to Vancouver. The dealership through Chris is highly recommended. Basil

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DealerRater Nov 7, 2019

When I spotted a vehicle that I thought would meet our needs, Jayson immediately responded to my inquiry. He was informative, approachable and responded to all my questions. My sense of this dealership is a very positive one.

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DealerRater Sep 21, 2019

My Elantra broke down at night 10 kms. outside of Kelowna. It was towed to the dealership. I dealt with Crystal in the service department on Saturday morning. I also spoke to Scott , the service mananger. I live in Vancouver and could not get the car for over a week. The clutch had to be replaced and other parts serviced.Though the bill was substantial, I researched the costs on Google and found that Kelowna Hyundai's price was fair. I finally got to Kelowna on a Wednesday,. I came on the bus with a friend. I called the dealership and ...

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DealerRater Aug 30, 2019

This Dealership turned what can be a very stressful experience into a wonderful experience! Both the Salesman and the Sales Manager valued our time and listened very attentively to our concerns. Great Dealership......great bunch of guys and gals! Even the paperwork was a breeze!

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DealerRater Feb 22, 2019

We recently shopped for a used but newer fuel efficient car in Kelowna. After several ho-hum experiences at other dealerships, we visited Kelowna Hyundai. Our experiences from sales team through multiple visits was excellent, informative, and never pushy. We felt like we were treated well and because of Connor McGowan, we stuck with this dealership and bought a 2017 Hyundai Veloster SE. We are so happy with our purchase and highly recommend people go meet Connor (tell him Sean sent you!). Thank you also to Sam and Tanya who made our purchase go smoothly and with great value for our budget.

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DealerRater Feb 2, 2019

We recently bought a 2019 Sante Fe and are so pleased with it. Initially we were apprehensive about so much new technology, but JAYSON GAZLOFF is such a knowledgeable person he made it easier to understand and he showed us how to program the options we wanted. We would certainly recommend him as the person to go to for a Sante Fe and Kelowna Hyundai as a dealer of high praise.

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DealerRater Oct 1, 2018

I would say this was the most relaxing experience buying a car you could ever ask forour sales represetitive Connor McGowan was absolutely great he was so nice to work with he listened to all of our want and set us up with two great options ounce we had made our choice we then had another great experiance with Barb Kowk who set up our financing and warranty options another great experience. We would like to say if any one is looking for a new or used vehicle should go to this team they are a increadable. Thanks Dwight & ...

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DealerRater Jun 27, 2018

Your service is absolutely second to none at Kelowna Hyundai. I paid for my son's service today on his 2015 Santa Fe XL and am very pleased with the excellent customer service he received. Special kudos go out to Stephan Gilbert for his wonderful support, attention to detail, professional expertise and the friendly customer care he demonstrated with us. Kelowna Hyundai is truly blessed to have such a knowledgeable, and dedicated employee like Stehan looking out for the customer's well being with their vehicle. It is comforting to know my son and his wife are in great hands driving ...

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DealerRater Jan 19, 2018

My & my son, Mark’s experience dealing with Jayson while my son Mark was buying a used vehicle was a pleasurable experience & he was very professional & polite. It will be a pleasure to recommend him and your dealership.

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DealerRater Sep 26, 2017

I would like to thank Andrea Lake for helping me find the truck of my dreams! She was super helpful, knowledgeable and friendly and would recommend her to anyone looking for a vehicle!

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DealerRater Jun 3, 2017

We really appreciated the energy, enthusiasm, and all-around helpfulness of our salesman, Rob Mason. He is a wonderful young man. He is knowledgeable and very friendly and considerate. I would highly recommend him.

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DealerRater May 30, 2017

I had. Great experience with Damien. He was fun and knowledgeable about the product Thanks Kelowna Hyundai for making it easy and quick Love the new car

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DealerRater May 29, 2017

Great Sales Team! These guys really know how to take care of their customers and they are willing to go well beyond what would normally be expected when it comes to keeping customers happy before and after purchase.

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DealerRater May 15, 2017

I went into Kelowna Hyundai, just looking, not needing a new vehicle. My salesman, Rob Mason, was extremely polite, professional and not pushy, so I listened to what he had to say. We talked about the value of my trade, discussed the current sales and I walked out with a new AWD Sante Fe. My whole experience was great. Tanya, in finance, was also top notch. Discussed what extra's I wanted, how much they would cost and how it would change my monthly payments. Ended up getting a couple extras including the winter tire package with rims. So overall ...

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DealerRater Apr 6, 2017

After decades involving many dealers i was extremely impressed how Hyundai Kelowna, especially Scott and Conner professionalism displayed was overwhelming... Including the finance/insurance manager Leah.....This dealership was by far the best ive ever dealt with...Beyond satisfaction... Over the top...Going out of their way to make you a happy and content customer..I would strongly recommend any future vehicle purchases e to engage with this dealership as im positively sure you will feel the same way as i did including others...Thank You Scott , Conner and Leah... PS Sorry Leah as could only choose one employee who ...

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DealerRater Mar 29, 2017

I went to the Kelowna Hyundai dealership for an internet posting of a 2009 Mitsubishi Lancer, white, 4 door, automatic. I was helped by a salesman by the name of Eric. Everything was quite professional, he was nice, and listened to feedback/complains/haggling. I ended up purchasing the car, even though it was slightly over my budget. I was able to pay for the car, get insurance for it, and drive it off the lot in a timely manner. Very easy. My only complaint is that the internet ad did not show that there is a $600.00 fee for all cars on ...

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DealerRater Mar 19, 2017

Hi just wanted to say I had a great deal on the new 2017 Elantra from kelowna Hyundai. and ray our sales person did a great job. And barb in finance did an amazing job getting us the financeing we wanted. and the payment we wanted. would do bussness there again in the future. thank you.

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DealerRater Feb 11, 2017

I would like to say of how happy I am with my overall experience purchasing my new car. I've been dealing with hyundai for 4 years. It was time for me to upgrade. Brent McCaughran is awesome! I explained what I was in the market for. He listen to all my needs. I recently had surgery and was unable to even drive when we started looking at vehicles. He was so patient and considerate. He picked me drove me around on test drives. I can't say enough good things about him. So if your in the market to purchase ...

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DealerRater Feb 4, 2017

If you are considering purchasing a new or used vehicle from kelowna hyundai, ask directly for Brent McCaughran. Brent is awesome! BRENT LISTENED TO MY NEEDS AND MY BUDGET. He was patient, never pushy. I took my time and in this time Brent showed me a variety of product. He was knowledgeable and up to date on all of the vehicles. In the end he got me deal on the car i wanted. I LOVE MY NEW CAR! thank you Brent. Sherry Fell

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DealerRater Jan 5, 2017

We only went out to buy some celery and a dozen eggs....came home with a Hyundai Tuscon. We were well taken care by Josh Budleigh and Jordan Kot. Josh was friendly and polite and very accommodating. I would definitely recommend him and this dealership to anyone.

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DealerRater Nov 24, 2016

Our salesman, Damian went the extra mile to get approval from the sales manager, Scott & the general manager, Sam to arrange auto body service on our 2016 Tucson. We were more than impressed with how accommodating they were to get our SUV from Penticton to Kelowna Hyundai for detailing as quickly as possible plus the great quality of workmanship. Thank you. Your Kelowna dealership is definitely worth the trip for a good deal on our purchase & continued service.

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DealerRater Nov 10, 2016

Eduardo gave us above and beyond customer service. The Hyundai Santa Fe suited our needs perfectly. The service we received will make us come back in the future and recommend to all our family and friends.

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DealerRater Oct 22, 2016

Went to this dealership and it was the best experience my fiance and I have had in our lives. Listen to what we wanted and worked with what we needed . I would recommend them to anyone ! I am from kamloops and actually drove to kelowna .. And sure glad u did thank u for your help and kindness ! 🙂

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DealerRater Oct 12, 2016

We had a great experience at Kelowna Hyundai. We got a fair price for my Honda Accord trade-in and they were able to help get us to the price we needed to get the deal done! Eric Galbraith was our sales rep and he was very helpful and not pushy! GREAT JOB ERIC! Tanya LeBarron helped us with our financials and warranty stuff. She was also GREAT! She's honest, hard working and definitely knows her stuff!

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DealerRater Sep 28, 2016

We had no intentions to trade in our car when buying a new Hyundai Tucson but Damian, the salesman was right about us getting a good price for our car as well as a discount on our purchase of the 2016 demo. Damian was very good to deal with because he was patient with our lengthy dealings & also helped explain all the bells & whistles of the new car that day and again the following week. Tanya also helped us get a better deal on the extended warranty.

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DealerRater Sep 23, 2016

I had the best experience at Kelowna Hyundai. I purchased a Hyundai Accent, and my salesman Nick was able to get me the exact color and model I wanted at the price I wanted to pay. The interest rate is incredible. The finance Manager Tanya was also very helpful. This was the best buying experience I have had with a team that was great to work with.

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DealerRater Aug 26, 2016

i first want to say how wonderful Mike and the service department were to my son Matthew ....my son had a brake issue with his Ford Focus Mike and his service tech worked endless to fix the issue and by not letting him drive his car and keeping it untill it was fixed saved his life .Mike is the type of team player that takes his job to the max and Sven the tech who did the work was so thoughtful as to go above and beyond to get the brake issue fixed .Mike Weaver worked with my son to ...

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DealerRater Aug 25, 2016

I went to kelowna Hyundai to see if I could get a lower rate on my loan on my 2011 Hyundai touring.. Damian greeted me with a firm hand shake, and a warm smile. Damian proceed to explain to me on some of my concerns of lower my rate. He went through every detail to help me. Showing me every avenue that may help me! To put in words after Damian and the financial team went to work is Unbelievable!!!! Above and beyond doesn't come close to what they were able to do for me.i walked away with a 2016 ...

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DealerRater Nov 10, 2015

Recently bought a 2015 Genesis sedan (Technology package). Spectacular product. Our sales person, Jordon Kot (the owner's son) and his sales manager, Tanner Caouette both were up front and did a good job of ironing out the deal. Loving the product at the end of the day helps make the buying experience a good one. This car is a spectacular luxury sedan that makes me want to go on a road trip. Any road trip. I wasn't as prepared as I ought to have been in terms of waiting to read the extended warranty policy terms before buying it. ...

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DealerRater Oct 30, 2015

Chris the manager of the service departement went above and beyond to diagnose and fix my daughters car I can't tell you how much we appreciate it. I myself have bought my second Hyundai and couldn't be happier. Thank you Kelowna Hyundai Lucy huey

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DealerRater Aug 30, 2015

Excellent service. Very professional yet down to earth. No bs and didnt take advantage or push things on me I didnt want. Worked out a fair deal that was in budget. Another happy Hyundai customer.:)

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DealerRater Jul 14, 2015

I purchased my first Sante Fe in 2011 using Kelowna Hyundai's zero percent financing, the staff where excellent and the process was seamless. In a matter of hours I left the dealership with my new Sante Fe. In 2014 I was offered the opportunity to upgrade to the new Sante Fe Sport fully loaded. It was a screaming deal I could not pass up. My wife and I love the Sante Fe, it's roomy, rides is quiet and smooth. I do all my servicing through the Kelowna Hyundai dealership, the staff are exceptional, honest and They have never tried to ...

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